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Plans and Billing

Datafi offers flexible pricing designed to scale with your actual usage. Whether you are evaluating the platform for the first time or running enterprise-wide workloads, there is a plan that fits. This page explains every plan, how pricing works, and how to manage your billing.

Plans Overview​

Datafi offers three plans. Every new workspace starts with a 30-day free trial that gives you access to the full feature set.

FeatureFreeBusinessEnterprise
Web interface accessYesYesYes
ODBC, CLI, SDK accessLimitedYesYes
Data sourcesLimitedExpandedUnlimited
Data Views and Data AppsLimitedExpandedUnlimited
Policies and governanceBasicFullFull + custom
AI Chat and AgentsLimitedFullFull + custom agents
InsightsBasicFullFull + advanced analytics
SSO (Google / Microsoft)YesYesYes + custom IdP
SupportCommunityStandardDedicated account team
SLANone99.9% uptime99.99% uptime
Deployment optionsShared cloudShared cloudDedicated / private cloud / on-premises

Free Plan​

The Free plan is designed for individuals and small teams who want to explore Datafi without a commitment. It includes core features with usage limits on data sources, queries, and AI capabilities.

The Free plan is a good fit if you:

  • Are evaluating Datafi for a potential larger deployment.
  • Need lightweight, personal access to a small number of data sources.
  • Want to learn the platform before upgrading.

Business Plan​

The Business plan is built for teams and departments that need full platform capabilities, expanded data source connections, and standard support. It removes most of the Free plan's usage limits and adds full governance, AI, and Insights features.

Enterprise Plan​

The Enterprise plan is designed for organizations with advanced security, compliance, deployment, and scale requirements. It includes everything in the Business plan, plus custom identity provider integration, dedicated infrastructure options, a dedicated account team, and the highest SLA.

Not Sure Which Plan Is Right?

Start with the 30-day free trial. It gives you full access to all features, so you can evaluate the platform thoroughly before deciding on a plan.

30-Day Free Trial​

Every new workspace automatically receives a 30-day free trial with access to the complete Datafi feature set. No credit card is required to start.

During the trial:

  • All features from the Business plan (and most Enterprise features) are available.
  • You can connect data sources, create Data Views and Data Apps, define policies, use Chat and Agents, and explore Insights.
  • Usage is tracked so you can understand your query volume and estimate costs for a paid plan.

What Happens After the Trial​

When the 30-day trial expires:

  • Your workspace is transitioned to the Free plan automatically.
  • Your data source connections, Data Views, policies, and configurations are preserved.
  • Features that exceed Free plan limits become read-only or are paused.
  • You can upgrade to the Business or Enterprise plan at any time to restore full access.
No Surprises

Datafi does not charge you automatically when the trial ends. You are moved to the Free plan unless you actively choose to upgrade.

Query-Based Pricing​

Datafi uses a query-based pricing model. Instead of paying for idle infrastructure, user seats, or fixed data volumes, you pay based on the queries your workspace executes.

How It Works​

  • Every query executed across all access methods (web, ODBC, CLI, SDK, Data Apps) is metered.
  • Your monthly bill is calculated based on total query volume and the compute resources consumed by those queries.
  • Simple queries cost less; complex queries that scan large datasets cost more.

Benefits of Query-Based Pricing​

BenefitDescription
Pay for what you useNo charges for idle resources or inactive users.
Predictable scalingCosts scale linearly with actual demand, not provisioned capacity.
No user-seat feesAdd as many users as you want without per-seat charges.
TransparencyThe Insights page shows your query volume and estimated costs in real time.
Monitor Your Usage

Use the Insights page to track query volume, identify expensive queries, and forecast your monthly bill. This helps you optimize costs proactively.

Reserve Pricing Discounts​

For organizations with predictable query volumes, Datafi offers reserve pricing -- a commitment-based discount model that reduces your per-query cost.

How Reserve Pricing Works​

  1. You commit to a specific monthly or annual query volume.
  2. In exchange for that commitment, Datafi applies a discount to your per-query rate.
  3. Queries up to your committed volume are billed at the discounted rate.
  4. Queries that exceed your commitment are billed at the standard on-demand rate.

When to Consider Reserve Pricing​

Reserve pricing makes sense when:

  • Your query volume is relatively stable month to month.
  • You can forecast usage with reasonable accuracy.
  • You want to reduce costs for large, predictable workloads.
Start On-Demand, Then Reserve

If you are new to Datafi, start with on-demand pricing for the first few months. Use the Insights page to understand your baseline query volume, then switch to reserve pricing once you have a clear picture of your usage patterns.

Payment Methods​

Stripe (Credit Card)​

Datafi processes payments through Stripe for the Free and Business plans. You can add a credit or debit card directly in the billing settings of your workspace.

Stripe payments support:

  • Major credit cards (Visa, Mastercard, American Express, Discover).
  • Automatic monthly billing.
  • Invoice history and receipt downloads.
  • Payment method updates at any time.

Bank Wire Transfers (Enterprise)​

For Enterprise plan customers, Datafi supports payment via bank wire transfer. This is typically used by organizations that require purchase orders, net-30/60/90 payment terms, or centralized accounts-payable workflows.

To set up wire transfer billing:

  1. Contact the Datafi account team or your dedicated account manager.
  2. Receive a custom invoice with wire transfer instructions.
  3. Submit payment through your organization's standard AP process.
Payment MethodAvailable OnBilling CycleSetup
Stripe (credit card)Free, BusinessMonthly (automatic)Self-service in billing settings
Bank wire transferEnterpriseMonthly or annual (manual)Contact Datafi account team

Managing Your Billing​

Accessing Billing Settings​

  1. Sign in at home.datafi.us.
  2. Navigate to Administration in the sidebar.
  3. Select Billing or Plan & Billing from the administration menu.
Administrator Access Required

Only workspace administrators can view and manage billing settings. If you do not see the billing section, contact your workspace admin.

Upgrading Your Plan​

  1. Go to the Billing settings page.
  2. Select the plan you want to upgrade to (Business or Enterprise).
  3. Review the pricing details and confirm.
  4. For Business, add a payment method through Stripe if you have not already.
  5. For Enterprise, the Datafi account team will reach out to finalize the agreement.

Downgrading Your Plan​

  1. Go to the Billing settings page.
  2. Select a lower-tier plan.
  3. Review what features and limits change with the downgrade.
  4. Confirm the change. The downgrade takes effect at the end of your current billing cycle.

Viewing Usage and Invoices​

The billing page shows:

  • Your current plan and its status.
  • Query usage for the current billing period.
  • Historical invoices and receipts.
  • Payment method details.

Frequently Asked Questions​

Can I switch plans at any time? Yes. Upgrades take effect immediately. Downgrades take effect at the end of the current billing cycle.

Is there a setup fee? No. There are no setup fees for any plan.

What happens if I exceed my reserve pricing commitment? Queries beyond your committed volume are billed at the standard on-demand rate. You are never blocked from running queries.

Can I cancel at any time? Yes. You can downgrade to the Free plan at any time. Your data connections and configurations are preserved.

Do you offer discounts for nonprofits or education? Contact the Datafi account team to discuss special pricing for qualifying organizations.

Next Steps​

You now have a complete understanding of how to get started with Datafi -- from system requirements and registration through navigation, Quick Access, and billing. Explore the rest of this documentation for deep dives into: